Shipping Policy

At Tirena Nooré, each piece is thoughtfully inspected and carefully packaged before it begins its journey to you.

Processing Time

All orders are processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Malaysia Shipping

Standard Shipping: RM10
Free Shipping on orders above RM300
Estimated delivery time: 1–5 business days

All domestic orders are shipped with tracking information.

International Shipping

International shipping is available to selected countries.

Shipping rates and delivery estimates will be calculated at checkout based on the destination.

Customers are responsible for any customs duties, taxes, or import fees that may be imposed by their local authorities.

Order Tracking

Once your order has been dispatched, a tracking number will be sent to the email address provided during checkout.

Delivery Delays

While we strive to ensure timely delivery, Tirena Nooré is not responsible for delays caused by courier services, customs clearance processes, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping details are entered correctly at checkout.

Tirena Nooré is not responsible for parcels delivered to an incorrectly provided address.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at hello@tirenanoore.com.

We will work with the courier service to investigate and assist where possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: hello@tirenanoore.com
Website: tirenanoore.com